Why Outsource to India ? The BPO has became even more popular after the dot-com crash in the early 21st century. As many businesses struggled with cash-flow problems, many investors were leery of investing money in high-tech companies, which many felt were still vulnerable to the dot-com effect. Struggling to do more with less, companies looked for less expensive avenues of development and support. For the United States, India seemed like a perfect resource for these needs since many nationals spoke English ? a side-effect of several centuries of British colonial rule. A company can hire an engineer in India, for example, for USD$10,000 a year whereas an equally qualified engineer in the U.S. could cost $60,000-$90,000 a year.
What are the BPO Services ? Outsourcing is the delegation of tasks from internal production to an external entity, This process includes the outsourcing of regular office operations
(payroll and help desk to book keeping) development of Ecommerce solutions and integration of online support for converting the inquiries to long term business relationships
